Parents Coronavirus FAQs
We have been talking to local families and Community Champions about what questions they had about coronavirus. Here are some of the topics that came up:
What should I do if my child has symptoms of coronavirus?
Children can get coronavirus (COVID-19), but they seem to get it less often than adults and it's usually less serious. If your child has a high temperature or a new, continuous cough call 111: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-in-children/
When should I worry?
NHS advice for parents and what to do if your child has some of the coronavirus symptoms: https://what0-18.nhs.uk/popular-topics/coronavirus
When should I take my child to hospital?
If you or your child has symptoms of Coronavirus do not go to places like walk-in centres, urgent treatment centres or hospitals. If you need urgent medical help, call 111.
The best place to get accurate health information is the NHS website https://www.nhs.uk/. You can also check your GP surgery's website or call your GP. https://www.nhs.uk/conditions/coronavirus-covid-19/getting-medical-help-at-home/
What about health issues that aren’t coronavirus related, where can I go?
Children and babies will still get illnesses that can make them very unwell quickly. It's important to get medical help when you need it. The Royal College of Paediatrics has made this really useful poster with advice for parents on what help to get, when: https://www.rcpch.ac.uk/sites/default/files/2020-04/covid19_advice_for_parents_when_child_unwell_or_injured_poster.pdf
What do we do if someone we live with has coronavirus symptoms?
How to looking after yourself if you or someone you live with has symptoms and advice on not leaving your home (self-isolation): https://www.nhs.uk/conditions/coronavirus-covid-19/what-to-do-if-you-or-someone-you-live-with-has-coronavirus-symptoms/
What does the Coronavirus cough sound like?
Laura Foster, BBC News’ Health and Science Reporter, explains the cough and fever symptoms of coronavirus in adults [children might have a fever or show other signs of illness such as a headache, tummy ache, vomiting or diarrhoea with no cough]: https://www.bbc.co.uk/news/av/health-51934576/how-do-i-know-if-i-have-coronavirus
What should I do if my child has a cough or temperature?
How to look after your child's cough or temperature and when to get help:
What are the at risk health conditions for children?
‘Protecting your child from infection including shielding the most vulnerable’ has advice for parents on children who are at higher risk of getting a severe infection: https://what0-18.nhs.uk/popular-topics/coronavirus
How do I know if my child has severe asthma?
For advice on what counts as high risk asthma (see the shielding advice for very high risk groups page https://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/shielding-advice-high-risk/) and what to do if you have asthma: https://www.asthma.org.uk/advice/triggers/coronavirus-covid-19/
What should I do about immunisations?
GP surgeries are making special efforts to make it safe for babies and children to still have their immunisations e.g. using a separate entrance. It is important that your child still has their routine vaccinations. Contact your GP if you know your child is due a routine vaccination. https://www.nhs.uk/conditions/vaccinations/booking-your-childs-vaccination-appointment/
Should my child/baby still have their immunisations if they are shielding or vunerable?
If possible, your child should still be taken for their routine immunisations. Starting and completing your child’s immunisations on time will help to protect them from a range of serious and sometimes life-threatening infections. If your child is particularly vulnerable speak to Speak GP first.
Is it safe to wait until secondary schools reopen for my child to have their booster vaccination?
School-aged immunisations will be rescheduled. School-aged immunisations are not as time critical as immunisations for pre-school children so rescheduling will not put pupils at risk.
How can I get an emergency dentist appointment?
Because of coronavirus (COVID-19), all routine dental treatment has been stopped at the moment.
If you think you need urgent dental treatment:
- call your dentist
- use the NHS 111 online service if you cannot contact your dentist or you do not have one, you will be trained by a dental nurse and given an appointment if you need to be seehttps://www.nhs.uk/common-health-questions/dental-health/how-can-i-access-an-nhs-dentist-in-an-emergency-or-out-of-hours/
What if I’m worried about my children’s mental health?
Tips for young people on how to looking after mental health whilst self isolating
Good Thinking provides mental health and wellbeing advice for parents in London. They also have specific resources for autism, eating disorders and ADHD: https://www.good-thinking.uk/coronavirus/advice-for/
What should I do if my child has anxiety or if I’m feeling anxious?
Tips on how to talk to your children about coronavirus and what to do if you or they are feeling anxious: https://www.anxietyuk.org.uk/blog/how-to-talk-to-children-about-covid-19/
Kooth is an online counselling and emotional wellbeing platform for children and young people. Young people can chat online to professionally accredited counsellors or write and read blogs from other young people.
How should I explain why my children can’t see their friends or family?
The children's guide to coronavirus by the Children's Commissioner helps to answer questions and explains how to stay safe and protect others, how to make the most of staying at home and how to keep in touch with friends and family online: https://www.childrenscommissioner.gov.uk/publication/childrens-guide-to-coronavirus/
For younger Children there is a new Nurse Dotty book 'Dave the Dog is worried about coronavirus', to help present the facts is a reassuring way. It's free to download: https://nursedottybooks.com/dave-the-dog-is-worried-about-coronavirus-2/
How to cope with all being in a small space together?
Here are some extra ideas from the arts team at Imperial Health Charity to keep you busy, active and creative:https://www.informz.ca/ICHC/data/images/Art%20and%20wellbeing%20at%20home%20booklet.pdf
Dr Becky Armstrong and the Imperial Paeds Psychology Team have pulled together a detailed toolkit to help you look after your family when you are all at home together, email email@example.com if you would like us to email you the toolkit.
What help can I get to support lost income?
Information on the Coronavirus Job Retention scheme and other support: https://www.citizensadvice.org.uk/work/coronavirus-if-your-employer-has-told-you-not-to-work/. See more information from your local borough below.
How can I keep in touch with my faith at the moment?
The interdenominational chaplaincy team at Imperial College Healthcare NHS Trust have recommended a range of online support for our faith communities:
- Church of England: Church Online, A Church Near You, St Paul's, Ealing (live stream)
- Roman Catholic: Westminster Cathedral, Church Services TV (offers a large number of sites worldwide), Traditional Roman Catholic Mass
- Jewish: Belsize Square Synagogue
- Muslim: Masjid e Tauheedul Islam Central Mosque, Blackburn (audio only)
Local resources: what help can i get?
Healthwatch Central West London have a new page with information on health, social care, mental health, food banks, housing and different health conditions: https://healthwatchcwl.co.uk/coronavirus/
Kensington and Chelsea:
- Coronavirus information and support for residents, including COVID-19 Hub which has been set up support vulnerable residents. You can find contact details here if you need help: https://www.rbkc.gov.uk/coronavirus-covid-19
- Up to date list of local food banks and other hot meal services https://www.kcsc.org.uk/news/foodbanks-still-open-kensington-and-chelsea
- Coronavirus updates from the Family Information Service with useful links for families: https://www.rbkc.gov.uk/kb5/rbkc/fis/advice.page?id=GxIC2w4vhMo
- The Venture Centre will be going virtual! The team will be running online classes, activities and events and welcome suggestions: firstname.lastname@example.org https://www.venturecentre.org.uk/
- Contact details if you need help or are worried about someone else: https://www.westminster.gov.uk/ask-help
- Westminster Connects has been set up to connect volunteers with people who need help. Find out about support from local organisations and community groups: https://www.westminster.gov.uk/coronavirus-support-map-local-organisations
- Westminster Connects volunteers are collecting shopping for residents who can’t get to the shops https://www.westminster.gov.uk/coronavirus-advice-vulnerable-residents
- Westminster Family Information Service is updating a page of resources and information for families and those working with children and young people during coronavirus https://fisd.westminster.gov.uk/kb5/westminster/fis/advice.page?id=mBrQCJ5qMB4
- Paddington Development Trust have put together local resources and information and have a calendar with online classes and activities: https://www.pdt.org.uk/covid-19-advice-guidance/
- Food banks: Westminster Chapel and North Paddington Food bank are now doing delivery only, see websites for referral information: https://www.westminsterchapel.org.uk/ministries/foodbank/ https://www.npfoodbank.org.uk/
Hammersmith and Fulham:
- If you need urgent help or you are struggling with loneliness, or if you are worried about a friend, neighbour or relative: https://www.lbhf.gov.uk/coronavirus-covid-19/hf-community-aid-network-can-freephone-0800-145-6095
- Help for Hammersmith and Fulham residents with advice about benefits, employment and financial support: https://www.lbhf.gov.uk/coronavirus-covid-19/help-residents-facing-hardship-or-difficulties
- Family support service for Hammersmith and Fulham, with new virtual children’s centre and 'Time to connect helpline' coming soon: https://www.family-support.org.uk/who-we-are/latest-news/way-we-support-families-temporarily-changingbut-we-are-still-here-you-every
- Food banks: Changed to a delivery service, all centres are closed. More information and a link if you need to access vouchers here: https://hammersmithfulham.foodbank.org.uk/locations/
How can I help in my community?
If you have started supporting elderly people in your community and need guidance Age UK have a free, confidential helpline for practical advice (7 days a week, 8:00am - 7:00pm) 0800 169 6565
You can find your local volunteering group here or register with your borough:
- Kensington and Chelsea: https://www.voluntarywork.org.uk/volunteering/volunteer-registration/
- Westminster: https://www.westminster.gov.uk/coronavirus-how-you-can-help
- Hammersmith and Fulham: https://www.lbhf.gov.uk/coronavirus-covid-19/hf-community-aid-network-can-freephone-0800-145-6095
Imperial Health Charity Imperial Health Charity are not currently looking to appoint any more volunteers. Imperial College Healthcare NHS Trust want to say a big thank you to the 300+ Crisis Response Volunteers who have joined our teams since the end of March.
With special thanks to our Practice Champion Hanan Ghouneim for all your time and input into the FAQs.Updated 3 June 2020